Privacy Policy

Effective date: May 21, 2025

  1. Our Commitment

    At gamestribe.it.com, we value your privacy above all. This policy outlines the types of data we collect, how it’s used, and the measures we take to protect it.

  2. Information We Collect

    To deliver and enhance our service, we gather:

    • Profile Data: your username, email address, date of birth, and gaming interests.
    • Transaction Details: records of purchases, license keys, transaction dates, and encrypted payment credentials.
    • Technical Data: device information, operating system, browser type, IP address, and session duration.
    • Usage Metrics: gameplay statistics, achievements earned, forum contributions, and support ticket history.
    • Cookies & Tracking: cookies and local storage tokens to remember preferences and personalise your experience.
  3. Why We Collect Data

    We process your information to:

    • Enhance Performance: optimise load times and streamline navigation.
    • Personalise Content: recommend games and promotions tailored to your activity.
    • Secure Your Account: detect and prevent fraudulent access.
    • Support Services: expedite assistance by reviewing your account and order history.
    • Marketing Communications: send you updates and offers, with the option to opt out anytime.
  4. Data Security

    We implement robust safeguards, including:

    • Encryption: SSL/TLS for data in transit and AES-256 for stored data.
    • Access Controls: strict permission protocols limiting access to authorised personnel.
    • Regular Audits: third-party security assessments and penetration testing.
    • Incident Response: a dedicated team monitoring threats 24/7 and managing breaches swiftly.
  5. Sharing & Disclosure

    We never sell your data. We may share it with:

    • Service Partners: hosting, payment, and email providers under strict confidentiality terms.
    • Affiliates: to synchronise your account details within our network.
    • Legal Authorities: when required by law or to defend our rights.
  6. Your Rights

    Under applicable laws, you have the right to:

    • Access: request a copy of your personal data.
    • Rectification: correct inaccuracies in your information.
    • Erasure: ask for deletion of your data, subject to legal requirements.
    • Restriction: limit certain processing activities, such as marketing.
    • Portability: receive your data in a standard format.

    To exercise these rights, contact us at privacy@gamestribe.it.com or use your account settings.

  7. International Data Transfers

    Your information may be processed or stored outside the UK. We ensure adequate protection through GDPR-compliant mechanisms, including standard contractual clauses.

  8. Children’s Privacy

    We do not knowingly collect data from anyone under 13. If we become aware of such data without parental consent, we will delete it immediately.

  9. Policy Updates

    We may revise this policy periodically. Material changes will be posted on this page and, if necessary, notified via email.

  10. Contact Us

    For questions or privacy requests, please reach out:

    Email: privacy@gamestribe.it.com
    Address: Serpentine Green, Fletton Pkwy, Peterborough PE2 8TY